Privacy Policy

1. Introduction

TrustCardVip is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

2. Information We Collect

We collect information you provide directly, such as your email address, wallet type, region, and connected wallet address. We also collect technical data including IP address, browser type, and device information.

3. How We Use Your Information

Your information is used to provide and improve our services, process transactions, verify identity, prevent fraud, comply with legal obligations, and communicate with you about your account.

4. Data Sharing

We do not sell your personal data. We may share information with licensed card-issuing partners, payment processors, and regulatory authorities as required by law. All partners are bound by strict confidentiality obligations.

5. Data Security

We implement industry-standard security measures including 256-bit encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our platform. You can manage cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

8. Data Retention

We retain your data for as long as necessary to provide services and comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated to you, and continued use constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the TrustCardVip platform.